Turn Every Conversation Into
Business Opportunities
Revolutionize customer interaction with Generative AI
— engage better, convert faster!
Your Powerful AI Agent Hub
Integrate your data sources instantly.
Empower your AI agents without writing a single line of code.
Trusted by Enterprises,
Proven by Results.
100+
Enterprise Clients
"After using Raccoon AI, working on the online customer service side really feels much easier! Whether responding to text or handling derived questions, Raccoon AI can quickly handle everything, saving so much time. The responses are fast and accurate, it feels like having a personal assistant helping out, allowing customer service staff to focus on more important tasks. It's really practical!"
Ms. Zhang, Training Specialist
Dental Practice/Clinic Consulting Company
An instant urban booking platform
Client Satisfaction Rate
90
%
A women’s everyday lingerie brand
A performance fitness apparel brand
Customer Issues resolved by AI
80
%
An asian adult streaming platform
Product Highlight
Live Preview
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Nagative Feeback
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Voice Agent
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Voice Agent
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Unified Omnichannel View — Tracks Status in Real-Time
Unify all conversations in a single interface, ending the chaos of switching windows. Real-time status indicators empower your team to spot progress instantly and respond to priority needs with zero friction.
Monitor
Instant Insights into Your Full Service Landscape
Drive Constant AI Improvement Through Data
Visual Builder - Designs Logic Without Code
Design dialogue logic using an intuitive node-based editor. Empower business teams to build and maintain SOPs independently—configure once, automate forever.
Intent Engine - Triggers Actions With Precision
Activate precise workflows based on keywords, NLU intent, or customer tags. Automatically capture structured data to eliminate repetitive back-and-forth questioning.
Seamless Routing - Bridges AI and Human Agents
Define routing logic based on VIP status, negative sentiment, or issue complexity. Seamlessly escalate to human agents with AI-generated context and conversation summaries.
Omnichannel Sync - Integrates Your Entire Stack
Seamlessly connect with CRMs (Salesforce, Zendesk), messaging apps (LINE, WhatsApp), and e-commerce platforms (Shopify, 91APP). Achieve real-time, bi-directional synchronization of conversation logs and user tags.
Intergrate
Shatter Data Silos.
Integrate Your Entire Business.
Empower AI with Unified Visibility and Cross-System Agency.
Brand Persona - Sounds Like Your Team
Upload PDFs, DOCs, CSVs, Excel files, or web links. The AI automatically organizes everything—saving you up to 3 days of manual cleanup.
Knowledge Base - Upload and Go Live
Upload PDFs, DOCs, CSVs, Excel files, or web links. The AI automatically organizes everything—saving you up to 3 days of manual cleanup.
Intent Understanding - Understands What Customers Mean
It handles casual wording, typos, and abbreviations—and still matches the right intent, so replies stay accurate and on-point.
Guided Conversations - Help Customers Find Answers Faster
Use Quick Reply buttons to guide customers to the right info—less back-and-forth, faster resolution, better conversion.
Build
Infuse Your Brand DNA & Core Knowledge
Build a Precise, On-Brand AI Expert
Build, Integrate, Monitor.
Your Complete AI Support Stack.
Raccoon AI goes beyond standard AI agent.
We deliver a full operational framework for automated customer success.
Seize Your Strategic Edge Today
Transform Customer Service into Your Ultimate Competitive Advantage with Raccoon AI
Fill out the form to request a demo.
Break Down Data Silos. Integrate Your Business.
Give your AI a complete, cross-system view—and the ability to take action end to end.
Brand Persona | Sounds Like Your Team
Set your tone and style once, then auto-apply it across 10+ languages—customers won’t be able to tell if it’s AI or a real teammate.
Knowledge Base | Upload and Go Live
Upload PDFs, Excel files, or web links. The AI automatically organizes everything—saving you up to 3 days of manual cleanup.
Brand Persona | Sounds Like Your Team
It handles casual wording, typos, and abbreviations—and still matches the right intent, so replies stay accurate and on-point.
Guided Conversations | Help Customers Find Answers Faster
Use Quick Reply buttons to guide customers to the right info—less back-and-forth, faster resolution, better conversion.
© 2026 Raccoon AI, Inc.
